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    Serving Tacoma, Seattle, Puget Sound & Nationwide
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    LEAD FOLLOW-UP AUTOMATION

    Turn More Leads, Estimates,
    and No-Shows Into
    Booked Jobs.

    Craft Edge automates the follow-up your team doesn't have time to manage—instant lead response, missed-call text-back, estimate reminders, no-show recovery, and long-term nurture sequences that keep revenue moving.

    Trusted by contractors
    across Washington & beyond
    Contractor checking phone
    New Lead2:31 PM
    Website Form
    Instant Reply2:31 PM
    Thanks! We'll text you shortly.
    Follow-Up2:35 PM
    Do you need a quote or have questions?
    Appointment Booked!2:37 PM
    Thu, May 16 at 10:00 AM
    Instant Response
    Never miss a lead again
    24/7 Follow-Up
    Works while you sleep
    More Booked Jobs
    Recover lost opportunities
    Higher ROI
    From every lead you get
    SLOW FOLLOW-UP IS QUIETLY KILLING YOUR CLOSE RATE

    Where Follow-Up Breaks Down

    New Leads

    They fill out a form or call, but no one responds quickly enough.

    Missed Calls

    They call while your team is busy, after hours, or on another job.

    Open Estimates

    They received pricing but need reminders, answers, or another reason to move forward.

    No-Shows

    They miss an appointment and never get followed up with.

    Old Leads

    They were not ready before, but may be ready now.

    Past Customers

    They already trust you, but no system keeps the relationship active.

    THE SOLUTION

    Relentless, Polite Persistence

    Our follow-up sequences are designed to feel helpful, human, and timely—not spammy, pushy, or robotic.

    Instant Lead Response

    They fill out a form or immediate reply so you're first in line.

    Missed-Call Text-Back

    We text them back instantly and capture the opportunity.

    Estimate Follow-Ups

    Helpful reminders keep your estimates from going cold.

    No-Show Recovery

    Polite messages help reschedule and recover lost jobs.

    Long-Term Nurture

    Stay in front of leads who aren't ready today.

    Review Requests

    Ask for reviews automatically and build more trust.

    THAT YOUR FOLLOW-UP SYSTEM CAN INCLUDE

    Instant new lead text-back
    Past customer campaigns
    Missed-call text-back
    Review request automations
    Appointment confirmations
    CRM pipeline updates
    Estimate follow-up campaigns
    Sales team notifications
    No-show recovery sequences
    Opt-out handling
    Long-term nurture workflows
    Performance reporting
    Craft Edge
    Hi John! Thanks for your interest in our roofing services. How can we help you today?
    Can I get a quote?
    Absolutely! What type of roofing project are you considering?
    Contractor checking phone
    Reply Received
    Routed to sales team
    Automation Paused
    Human takeover enabled
    Appointment Set
    Job booked!

    Automated Does Not Mean Robotic

    Craft Edge follow-up supports your sales process—not replaces your team. Messages are customized to your brand voice, follow smart timing rules, and stop automatically when someone responds, books, or opts out.

    Your Brand Voice

    Custom messages that sound like your team.

    Smart Timing

    Right message, right time, right channel.

    Stop on Reply

    Automation pauses when they respond or opt out.

    Human Handoff

    Replies routed to your team instantly.

    HOW THE FOLLOW-UP SYSTEM WORKS

    A Simple System That Recovers More Revenue

    1

    Lead Enters
    The System

    They call, fill out a form, text, book, no-show, or receive an estimate.

    2

    The Right Sequence
    Starts

    We trigger the correct messages based on the lead type and stage.

    3

    The Customer Gets
    Timely Follow-Up

    SMS, email, and voice follow-up keeps the conversation active.

    4

    Replies Go to
    Your Team

    When they respond, your team gets notified to take the conversation to the next level.

    5

    You Track What
    Converts

    See which campaigns create replies, appointments, and booked jobs.

    Serving Local Contractors & Nationwide Brands

    Proudly serving contractors in Washington and beyond with proven, compliant marketing systems that scale.

    Estimate What Inconsistent Follow-Up Could Be Costing You

    Model how many opportunities could be recovered when your new leads, estimates, and no-shows receive timely follow-up.

    Your Metrics

    20%
    $5,000

    ESTIMATED REVENUE OPPORTUNITY

    $28,000 /mo
    $336,000 /yr

    Results are estimates. Actual performance depends on market demand, budget, offer, landing page quality, response speed, close rate, and sales process.

    Frequently Asked Questions

    Stop Letting Good Leads Slip Away

    Craft Edge answers, qualifies, and follows up—so you book more jobs before your competitors do.

    AI Receptionist

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