Do I have to sign a long-term contract?

No. Craft Edge plans are month-to-month and you can cancel anytime.

How fast can we get started?

Most contractors are live in under 7 days from when we receive your intake form.

Does this work with my CRM?

Yes. Our reputation system integrates with most major home service CRMs so review requests trigger automatically after each job.

What do I have to do on my end?

We build and manage the system. You just mark jobs complete in your CRM and we handle the rest.

A contractor packing up his tools at a finished job while a smiling homeowner stands at the open front door holding her phone

Job completed

Review request sent

New review

Posted to Google

Reply drafted

Response ready for your approval

Reviews and reputation for contractors

More five‑star reviews, on autopilot.

After every job we send a review request by text and email, and flag any unhappy customer so you can make it right.

Clear priorities. Practical next steps.

Job completed

Review request sent

New review

Posted to Google

Reply drafted

Response ready for your approval

More reviews. Better replies. A reputation that wins the call.

How it works

Turn finished jobs into reviews.

A technician packing up tools at a finished job

Ask at the right time

A review request goes out right after the job, while the work is fresh.

Make it easy

One tap takes customers straight to your review page.

A business owner at a desk working on a laptop

Reply to every review

Thoughtful replies, ready for your approval, show you care.

A business owner on a phone call in his shop

Hear feedback fast

Feedback alerts reach you right away so you can follow up.

Your Reputation Decides Jobs Before You Speak to the Homeowner

Homeowners compare you against competitors with more reviews and proof.

If your latest review is months old, your business can look inactive.

Happy customers rarely leave reviews unless you make it effortless.

What's Included

Automated review request sent to every customer after a completed job

Smart timing so requests go out while the experience is fresh

Negative feedback routed privately so you can make it right

Professional responses to both positive and negative reviews

Review showcase turned into website, social, and ad content

Reputation reporting on ratings, volume, and response rate

How It Works

Job is completed

A job is marked complete in your CRM, triggering the review request automatically.

Customer receives the request

They get a simple SMS or email with a direct link to leave a Google review.

Reviews become assets

Strong reviews are showcased on your website, ads, and social media to build trust.

FULL-SERVICE MARKETING

One team for the marketing and the follow-up.

Most contractors juggle a web designer, an ads agency and a CRM nobody updates. We run it all in one system, so every lead is tracked from first click to booked job.

Websites

Fast, mobile-first sites built to turn visitors into calls.

Local SEO and Google Business Profile

Show up in Maps and local search where homeowners look.

Google and Meta ads

Campaigns tracked to booked jobs, not clicks.

CRM and pipeline

Every lead, quote and job in one place you can see.

AI receptionist and follow-up

Calls answered 24/7 and follow-up until the estimate is booked.

No long-term contracts. Cancel anytime.

See all services

FAQ

Common questions. Straight answers.

What to know before we start on your reputation.